Resource Library: LGBTQIA+

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A practical framework enabling health and care leaders to create inclusive environments for LGBTQ+ staff and service users.

The LGBTQ+ population in the UK experiences significant physical and mental health inequalities compared to the general population. These inequalities extend from increased risk factors for ill health and barriers to accessing healthcare and support, to discrimination against LGBTQ+ staff within the workplace. The COVID-19 pandemic has further exacerbated these inequalities and caused significant negative impact on the health and wellbeing of the LGBTQ+ population. Recent NHS Staff Survey data shows that the LGBTQ+ workforce remains at heightened risk of physical violence from patients, and bullying, harassment or abuse from colleagues.

Health and Care LGBTQ+ Inclusion Framework | NHS Confederation

This module provides an overview of the current state of LGBT health in the UK. Although the UK has some of the most LGBT-inclusive legislation in the world, many LGBT people continue to suffer prejudice and discrimination in many aspects of life. This course explores the health and social inequalities that LGBT experience and begins to think how these may be improved.

Summary of Inequality in healthcare provision: the current state of LGBT health | RCGP Learning

To provide an informative and empathetic insight into the lived experiences of LGBTQIA+ people working within our system, the Integrated Care System (ICS) is delighted to launch a series of awareness-raising videos to celebrate LGBT+ History Month.

(For those not familiar, LGBTQIA+ is used to signify Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, Asexual and others collectively. LGBT stands for Lesbian, Gay, Bisexual and Transgender.)

Thoughtfully developed to educate and inspire, these short, animated videos explore different topics affecting the community and feature real life stories from LGBTQIA+ people themselves.

New video series launched to increase awareness of LGBTQIA+ - NHS Shropshire, Telford and Wrekin (shropshiretelfordandwrekin.nhs.uk)

This learning framework for working with LGBTQ+ people in later life aims to provide a base for identifying the insights, knowledge, understanding and skills that the social care workforce need to help them work affirmatively, inclusively and effectively with individuals from gender and sexually diverse communities. This project was funded by Skills for Care and was developed by Dr Trish Hafford-Letchfield (University of Strathclyde) in collaboration with the LGBT Foundation.

LGBTQ+ learning framework (skillsforcare.org.uk)

Since 2014, LGBT Foundation has carried out a series of surveys analysing the experiences of lesbian, gay, bisexual, and trans people (LGBTQ+) accessing primary healthcare. Our most recent survey, launched in June 2022, received 335 valid responses from members of our communities, and has added an extra level of insight and detail to experiences collected in previous years. In this resource, we have chosen to spotlight experiences at GP practices, and have developed an asset that will raise up LGBTQ+ voices and support primary care stakeholders and services in developing inclusive practice.

LGBTQ+Patient Experiences in Primary Care.pdf

Our mission is to bridge gaps and reduce health inequalities by providing comprehensive training for both health and social care professionals but also for staff with non-medical roles.

LGBTQ+ Training Areas | Inclusive Health

This guide has been developed to help health care staff provide an affirmative, inclusive, and respectful environment for all clients, with a focus on lesbian, gay, bisexual, and transgender (LGBT) people. Many LGBT individuals have difficulty finding health care where they feel included and accepted. Negative encounters can occur with any staff member LGBT people meet, from the time they arrive for a visit until the time they leave. These incidents could happen with a security guard, receptionist, nurse, case manager, medical assistant, doctor, or other health care provider. Some LGBT people have reported being refused care because they are LGBT. Others say they have overheard jokes or slurs, or have received insensitive criticisms about their appearance or behavior. In many cases, problems arise from simple oversights or mistakes made by well-meaning staff who lack understanding about how to interact with LGBT people. For LGBT people who have experienced stigma and discrimination during their lives, even small mistakes can bring up past negative experiences. These feelings can affect their willingness to seek health care again. Unless we communicate with knowledge and understanding about the health concerns, barriers to care, and other needs that are common among LGBT people, they may not get the services they need.

Providing-Inclusive-Services-and-Care-for-LGBT-People.pdf (lgbtqiahealtheducation.org)

This report from The University of York explores how LGBT+ employee networks in the NHS are run, what they can do to improve relationships between colleagues, and ultimately, how they can improve the wellbeing of LGBT+ employees. It sets out a series of recommendations on how networks could be used in inclusive work environments

Understanding LGBT+ employee networks in the NHS | NHS Employers