IICS Leader & Manager Essentials – Managing Change






  • Managing Change is the third domain of effective leadership and management.  Having a good understanding of how to enable meaningful change and improvement in your area, ensuring projects are managed effectively and being aware of and considering the impact of our actions and decisions on the wider context are all critical skills for us as effective leaders and managers. 

    Key areas of knowledge and skill include:






    In which of these areas would you like to develop yourself further?  Click on the topic that interests you to discover a range of development options.

      • Improvement & Change is about leaders:

        • Creating the conditions for improvements to be proposed, tested, implemented and embedded
        • Facilitating change and providing support for their teams through change



      • Project Management is about leaders:

        • Enabling effective planning, engaging, implementation and evaluation of projects

      • System thinking is about leaders:

        • Considering the implications of their services, actions and decisions on wider teams, organisations and systems
        • Engaging with the wider picture and strategy of the system and contributing to the wider achievement of system-wide objectives
        • Enabling & encouraging colleagues to see and contribute to the wider system picture, strategy and objective 

      • Strategic Planning is about leaders:

        • Being future focussed and aware of strategic priorities
        • Developing & implementing plans to deliver and best meet the future service needs of clients and colleagues

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